Questions to Answer for the Online Shopper
Questions to Answer for the Online Shopper
Added by Geoff Ford. June 23, 2009
The Shopping Cart: How to Answer the 5 Unanswered Customer Questions
Good discussion of "unanswered questions" an online shopper is likely to have before making a purchase. Definitely worth a read. Here are the 5 questions they identify ..
Good discussion of "unanswered questions" an online shopper is likely to have before making a purchase. Definitely worth a read. Here are the 5 questions they identify ..
Here are 5 key, unanswered questions (beyond shipping costs) of the shopping cart:
- Do you offer alternate forms of payment (aside from credit card)?
- Are you safe and secure?
- Why are you asking for this information?
- Do I have to set up an account to buy?
- Do I get to review my order before we transact?
Category(s): Selling Online, Improve Your Site
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